Privacy Policy

Contact information: name, email, phone number, business name, and business address. We collect this when you fill out a form on our website or in one of our Facebook or Instagram ads, book a call, sign up, or contact us.

Billing information: payment details, processed securely by Stripe. We do not store full card numbers.

Account information: login details and settings for our platform and mobile app.

Website activity: pages visited, links clicked, device and browser type, and IP address, collected through cookies and the Meta Pixel.

Call recordings: recordings of our sales, onboarding, and support calls (see Section 6).

Messages: texts and emails you exchange with us.

Client data. When our clients use our platform to manage their own customers, those contacts and conversations belong to the client. We process that information only on the client's behalf to provide our services. Each client is responsible for having permission to collect and contact its own customers.

Provide, operate, and support our services

Respond to inquiries and follow up on requests you make

Send account updates, appointment reminders, and, with your consent, marketing messages

Process payments

Run and measure our ads, including on Facebook and Instagram

Improve our website and services

Prevent fraud and comply with the law

We do not sell your personal information. We share it only with:

Service providers that help us run our business, including GoHighLevel (CRM, messaging, and mobile app), Stripe (payments), and our hosting and email providers. They may use your information only to provide services to us.

Meta, which receives website activity through the Meta Pixel so we can show and measure our ads.

Legal authorities, when required by law or to protect our rights.

A buyer or successor, if our business is merged, acquired, or sold.

We use cookies and the Meta Pixel to understand how visitors use our website and to show relevant ads on Facebook and Instagram. You can:

Block or delete cookies in your browser settings

Adjust your ad preferences in your Facebook or Instagram settings

Opt out of interest-based ads at optout.aboutads.info (US) or youradchoices.ca (Canada)

If you give us your mobile number and opt in, you agree to receive texts from RankOne about our services, appointments, account updates, and offers.

Message frequency varies. Message and data rates may apply.

Reply STOP to opt out at any time. Reply HELP for help.

Consent to receive texts is not a condition of purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except service providers that deliver our messages.

Texts that our clients send to their own customers through our platform are sent by the client. Recipients can reply STOP at any time to stop receiving them.

We record sales, onboarding, and support calls for quality, training, and recordkeeping. We will let you know at the start of the call. If you do not want to be recorded, tell us and we will stop the recording.

Our platform is built for marketing and customer communication, not for storing medical records. Clients such as dental, chiropractic, and med spa practices agree not to store patient health records, treatment details, or other protected health information in our platform. We do not knowingly collect health information.

We keep personal information as long as needed to provide our services, meet legal and tax requirements, and resolve disputes. After a client cancels, they have 30 days to export their account data, after which we may delete it. Billing records are kept as long as the law requires.

We use reasonable safeguards, including encrypted connections, access controls, and trusted service providers. No system is completely secure, but we work to protect your information.

RankOne is based in Canada. Some of our service providers, including GoHighLevel, Stripe, and Meta, store and process information in the United States and other countries. Your information may be subject to the laws of those countries.

Depending on where you live, including Canada and US states such as California, you may have the right to:

Access the personal information we have about you

Correct inaccurate information

Delete your information

Withdraw consent to marketing messages

Opt out of having your information used for targeted ads

To make a request, email info@rankonesystems.com. We will verify your identity and respond within 30 days. We will not treat you differently for exercising your rights.

Our services are for businesses and are not directed to anyone under 18. We do not knowingly collect information from children.

We may update this Policy from time to time. We will post the new version here with an updated effective date and email clients about material changes.

TARIOS Systems Incorporated, operating as RankOne Systems

Email: info@rankonesystems.com

Phone: +1 (646) 736-0921

Website: rankonesystems.com